Gazumped 19 days after my offer was accepted - see if somebody else is also marketing the place(Update. I have now posted this review on multiple sites and at least twice Chancellors has posted exactly the same response as it provided below. I then respond to its reaction to me - as requested - and it tells me the issue has been dealt with or ignores me. This pretence of a response is more deceit on top of my previous experience)Chancellors played its part in transaction that ended up with me being gazumped 19 days after my offer on a place in Brecon was accepted. For 16 days of that period, despite giving every assurance that all was fine, the agent refused/failed to mark the property as Sold Subject to Contract. Given that the SSTC was finally put in place late on a Friday and I was called on Monday to say a higher offer had come in, I can only presume the SSTC was put in place for the second buyer rather than myself.From the start I heard all sorts of reasons and excuses for why the place was not marked Sold STC and I chose, it appears foolishly, to believe that this was just inefficiency - something which the agent had previously demonstrated. And, after all, when an area manager telephones to say dont worry there will be no more viewings that ought to provide confidence. As buyers we dont always have a choice who we deal with but I can suggest that if you see a property you like the look of being marketed by a branch of Chancellors, check and see if anybody else is also marketing it and then approach the other agent.If, like the vendor of the building I was buying, you place money over an agreement, you might be inclined to think this agency would be good bet to sell your place. As I say, if you are happy to treat a serious buyer in that way you might be right. But for the fact that this place had been on the market for two years starting at a price literally more than double that my supposedly accepted offer. Greed from vendor and agent was showing from the start and thats never a good sign.
Dreadful service, rude staff, overpriced commission unprofessional and office is always closed. Avoid at all costs there are much better estate agents in town
Chancellors - Brecon Estate Agents is a UK Real Estate Agency based in Brecon, Wales. Chancellors - Brecon Estate Agents is located at 33 High St, Brecon LD3 7AN, UK.
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